DATAIR Knowledge Base

DATAIR Home Page

Knowledge Base

Article DKB00084

DATAIR Knowledge Base Article DKB00084

Category: Pension Reporter
Date Added: 1/1/2002 Last Edited: 1/1/2002

New Search | Back to Search Results | Print

I downloaded the PR 1.00a update and now I can only input the charges for the SAR, but I can not print the SAR.

There are two boxes that should show at the bottom of the screen [ Continue ] and [ Cancel ]. If you do not see these boxes then your screen resolution is set too low for PR/Win to show the boxes. The workaround which will enable you to continue to the next page is to hold the key while pressing the C key. This will go to the next page which will allow you to print the SAR. Alternately, you could (and should) set your screen resolution to 800x600 pixels or higher by clicking Start, Settings, Control Panel. Once in Control Panel select Display and change your screen area to display 800x600 pixels or greater on the Settings tab. We recommend a minimum resolution of 1024 x 768 for PR/Win. Note: Version 1.01 and later alleviates this problem by dynamically resizing the form so that the Continue and Cancel buttons are always visible. We continue to recommend resolutions of 1024 x 768 or greater.

For more information about this or any other Knowledge Base Article, please contact [email protected]